The description of Plugin:LG v1.0
Rsupport provides remote support service to enterprises based on powerful and secured mobile cloud, and with this App, users can enjoy the service with latest technology and security.
This App has been directly tested and certified by LG to be safely installed and it serves the following purposes.
• RemoteCall + mobile pack (http://www.rsupport.com/kr/products/remotecall/mobilepack)
- Screen sharing: connect with technical support representative, share the mobile screen to analyze the problem and provide a quicker and more professional solution.
- Remote control: launch programs and allow the representative to control the mobile device to directly analyze and solve the problem.
- Every possible communication method in remote support: user can write or draw directly on the phone, 2-way text chat and talk while you are on the call.
Notes: This app cannot be executed on its own and it is executed only in the certified device and by the mobile product and service provided by Rsupport.
This app will be automatically installed when using Rsupport’s mobile product and service.